HotInfo

ANNOUNCEMENT
DEPARTMENT LOCATION MOVES: 
The following departments have moved to different locations within the Moncrief Main Clinic:
The Blue Team for IHMC (Providers Adams, Roush, Sterner, & Alexander) is now on the ground floor.
The Soldier Readiness Clinic is now on the ground floor.
Our Mental Health Department has moved to the 12th floor.
The Exceptional Family Member Program (EFMP) Department has moved to the ground floor.
If you have questions or need direction, please stop at the main desk.
  We appreciate your patience as we work to improve our space.

Patient Resources

Chaperone Policy

Your well-being is our top priority. Every patient — and every health care professional — has the right to request a chaperone during a medical examination.
 

What Are Chaperones?

Chaperones are staff available to support you during any physical exam, medical visit, or dental visit. They ensure a safe, respectful, and professional environment for patients and providers.
 

You’re Empowered to Ask

Your safety and comfort come first. If you would like a chaperone at any time, please inform a member of the medical team. Health care staff must offer you a chaperone before performing a sensitive exam.

 

What Does a Chaperone Provide?

Throughout your visit, chaperones help ensure your:

  •  Privacy during exams and procedures
  •  Safety by serving as an added layer of support
  • Respect throughout the experience

Their role is to help you feel informed, safe, and supported from start to finish.

 

Need Help or Have Questions?

Our Patient Advocate Office is here to support you. Whether you need clarification,

assistance, or reassurance, we’re committed to protecting your safety, comfort, and dignity at

every visit.

 

Contact Us

   

Phone

Patient Advocate
803-751-2425 or 803-751-2778
   

Email

usarmy.jackson.medcom-mfach.mbx.moncrief-patient-services@health.mil
   

Resources

DHA Chaperone Policy

     
Don't forget to keep your family's information up to date in DEERS!