For Important Information on Delay Schedules, Closures, etc. please check here.

Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

About Us

Mission

Champion superior healthcare by forging ready Warfighters and caring for families at America's premier training center

Vision

Recognize for pinnacle health excellence in the Military Health system and support that is without equal

We are Moncrief!

Don't forget to keep your family's information up to date in DEERS!