Patient Administration
All DOD Medical Records are the property of the United States Government
In order to maintain proper maintenance and documentation of continuity of care, all medical records of active duty, retirees, and their family members must be turned in upon arrival to Fort Jackson. Both in-processing and out-processing are done Monday through Friday from 0730-1600 hours in the Patient Affairs Office on the 6th floor, Rm 6-20.
How to Request Current Medical Records
Download
release of information consent form and follow these
instructions. Fax the form to 803-562-4503, email to:
usarmy.jackson.medcom-mfach.mbx.record-request@health.mil or feel free to visit our office currently located on the 6th Floor, Rm 6-01. The hours of operation for the Release of Information (ROI)/Ouptatient Records section are Monday-Friday 0730-1600, closed on all federal holidays and every third Thursday of each month from 1000-1600 for training. You are authorized one free complete copy of your medical records. Each additional full copy per year must be paid for at the facility.
Please send in a copy of a valid photo ID with your request form or your request will not be processed. Please note that records requests may take up to 30 business days.
How to Request Inactive/Retired Medical Records
National Public Records Center
Military Personnel Records
9700 Page Avenue
St. Louis MO 63132-5100
314-801-9032
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National Public Records Center
Dependent Personnel Records
111 Winnebago Street
St. Louis, MO 63118-4199
314-801-0800
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Medical Record Reminders
Patients receiving treatment at Moncrief are no longer permitted to hand carry or maintain their medical records due to new government policies and strict revised Federal regulations.
Contact Us
Release of Information (Request for copies of Medical Records) |
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803-751-2036/2175/2172/2470/0683 |
Outpatient Records (Transfer of Records to/from other MTFs) |
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803-751-0716/2060/0718 |
Request of Information/Outpatient Records Fax Number |
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803-562-4503 |
HIPAA Privacy Officer |
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803-751-2461 |
EPTS |
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803-751-4786/2454 |
IDES/Medical Boards |
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803-751-2359 |
Patient Affairs (LOD, Registration) |
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803-751-0496/2376/0609/2178 |
MMC |
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803-751-3069 |