Accessing civilian health care during the government shutdown for TRICARE beneficiaries - During the current lapse in government appropriations, you may continue to get care or attend currently scheduled appointments with your civilian providers. Your usual out-of-pocket costs will apply. You may also continue to fill prescriptions at military pharmacies, retail network pharmacies, and home delivery. However, TRICARE may not be able to process or pay medical claims for services received until funding is restored. The Defense Health Agency is also working with our TRICARE contractors to communicate with healthcare providers on potential delays in payment. If you are denied care or informed services are suspended, please contact TRICARE East customer service Monday - Friday, 8 AM - 6 PM (ET and CT) at (800) 444-5445.
 
For more information, visit https://www.tricare.mil/shutdown

Getting Care

Visitor Guidelines

Welcome

Welcome to Moncrief Army Health Clinic. Click View our welcome video.

Parking

Parking spots closest to the clinic are designated for patients. Employees are not permitted to park in "patient" designated parking spaces at any time. Click View the parking lot map.

Security

All visitors must obtain a "visitors pass" from the Moncrief Army Health Clinic Security Office. Report to the Information Desk upon arrival and you will be given directions on how to proceed.

Inclement Weather

Check the 'Announcements' section on this web site or check the Facebook page at https://www.facebook.com/moncriefclinic for Moncrief's status during inclement weather.

If you need to re-schedule/cancel an appointment, call TRICARE at 845-938-7992, or go to http://www.tricareonline.com.

Installation Access

Current Requirements

Currently, all persons will be required to show a Common Access Card, a Military identification card, or approved Government issued identification such as State Driver's License or State Issued identification to gain access onto Fort Jackson. All adults are required to possess valid ID. All juveniles without valid ID must be accompanied by an adult family member. Drivers must be able to show:

  • Valid driver’s license
  • Current vehicle registration
  • Proof of current insurance

Fort Jackson Gate Hours

Fort Jackson operates 4 entry gates at the following locations:

  • Gate 1: Jackson Blvd.
  • Gate 2: Forest Drive/Strom Thurmond Blvd.
  • Gate 4: Boyden Arbor Rd.
  • Gate 5: Inchon Rd.

Visit the Fort Jackson Web site for the most up to date information on gate operation hours. Click View the map of Fort Jackson.

 

 

Don't forget to keep your family's information up to date in DEERS!