Accessing civilian health care during the government shutdown for TRICARE beneficiaries - During the current lapse in government appropriations, you may continue to get care or attend currently scheduled appointments with your civilian providers. Your usual out-of-pocket costs will apply. You may also continue to fill prescriptions at military pharmacies, retail network pharmacies, and home delivery. However, TRICARE may not be able to process or pay medical claims for services received until funding is restored. The Defense Health Agency is also working with our TRICARE contractors to communicate with healthcare providers on potential delays in payment. If you are denied care or informed services are suspended, please contact TRICARE East customer service Monday - Friday, 8 AM - 6 PM (ET and CT) at (800) 444-5445.
 
For more information, visit https://www.tricare.mil/shutdown

Getting Care

Driving Directions

Coming from I-77 South

1. Head south on I-77 S. 

2. Take exit 12 toward Fort Jackson.

3. Turn left onto Forest Drive.

4. Continue onto Lighthorse St/Strom Thurmond Blvd.

5. Turn right onto Marion Ave.

6. Take the 1st left into the parking lot.

Coming from I-26 East

1. Head southeast on I-26 E toward Exit 115.

2. Take exit 116 on the left to merge onto I-77 N toward Charlotte.

3. Take exit 12 toward Lighthorse St/ Strom Thurmond Blvd Keep right at the fork, follow signs for Strom Thurmond Blvd/Fort Jackson and merge onto Lighthorse St/Strom Thurmond Blvd.

4. Turn right onto Marion Ave.

5. Take the 1st left into the parking lot.

Coming from I-20 East

1. Head northeast on I-20 E.

2. Take exit 76 to merge onto I-77 S toward Charleston.

3. Take exit 12 toward Fort Jackson.

4. Turn left onto Forest Dr.

5. Continue onto Lighthorse St/Strom Thurmond Blvd.

6. Turn right onto Marion Ave.

7. Take the 1st left into the parking lot.

Moncrief Information

Hours

24 hours a day, 7 days a week.

Telephone Number(s)

Information: 1-803-751-2160
Moncrief Call Care Center: 1-803-751-2273
Toll Free: 1-877-273-5584

Location

4500 8th Division Road
Fort Jackson, SC 29207


Don't forget to keep your family's information up to date in DEERS!