Accessing civilian health care during the government shutdown for TRICARE beneficiaries - During the current lapse in government appropriations, you may continue to get care or attend currently scheduled appointments with your civilian providers. Your usual out-of-pocket costs will apply. You may also continue to fill prescriptions at military pharmacies, retail network pharmacies, and home delivery. However, TRICARE may not be able to process or pay medical claims for services received until funding is restored. The Defense Health Agency is also working with our TRICARE contractors to communicate with healthcare providers on potential delays in payment. If you are denied care or informed services are suspended, please contact TRICARE East customer service Monday - Friday, 8 AM - 6 PM (ET and CT) at (800) 444-5445.
 
For more information, visit https://www.tricare.mil/shutdown

Health Services

Urgent Care

All Active Duty Service Members enrolled in TRICARE Prime require a referral to seek care at a local Urgent Care.

Dependents, Retirees, and Active Duty Service Members enrolled in TRICARE Remote do not require a referral to get care from a TRICARE Approved local Urgent Care. A copay may apply.

Emergency Care (Call 911)

No referral is required to seek care from an Emergency Department.
 

Moncrief Appointment Line

To make an appointment, please call the Moncrief Call Care Center at 803-751-CARE/2273 or Toll Free: 877- 273-5584 or may request an appointment through the MHS GENESIS Patient Portal​.

Central Appointments Hours: Monday–Friday 7:30 a.m. – 4:00 p.m. Closed on Weekends and Federal Holidays.
 

Nurse Advice Line

Please call 1-800-TRICARE (1-800-874-2273), Option #1
 

Local Emergency Rooms:


Prisma Health Richland Hospital Children’s Emergency Center
7 Richland Medical Park Drive
Columbia, SC 29203
 
Prisma Health Richland Hospital Emergency Room
5 Richland Medical Park Drive
Columbia, SC 29203
 
Prisma Health Baptist Hospital Emergency Room
Taylor at Marion St.
Columbia, SC 29220
 
Prisma Health Baptist Parkridge Hospital Emergency Room
400 Palmetto Health Pkwy
Columbia, SC 29212
 
Lexington Medical Center Emergency Room
2720 Sunset Blvd
West Columbia, SC 29169
 
MUSC Health Columbia Medical Center Northeast Emergency Department
120 Gateway corporate Blvd
Columbia, SC 29203
 

 

Tricare Approved Urgent Care Clinics

Scan QR code or click the list of approved clinics

Tricare Approved Urgent Care Clinics


 

 

Don't forget to keep your family's information up to date in DEERS!