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ATTENTION: All Moncrief services will be closed on January 9, 2025, in observance of the National Day of Mourning for the late President James "Jimmy" Earl Carter.
We will assume normal operations on Friday, January 10, 2025.

Note: The ability to set an appointment through the MHS Genesis portal ended on December 23, 2024. Patients will still be able to message their provider through Genesis.

To make an appointment please call (803) 751-CARE/2273.

News & Gallery

TRICARE News and Updates

TRICARE publications graphic

Check Out the Updated TRICARE Publications Suite

Are you looking for the latest details about your TRICARE health plan? TRICARE has updated its entire publications suite with information about your health plan. The new publications now include current details like how to find your TRICARE region, how to contact your regional contractor, and what you’ll pay for care.

Husband, wife and 2 daughters stand outside of two-story home. Text reads, "January is National Radon Action Month: This is the perfect time to think about testing your home for radon."

January Is National Radon Action Month: Learn To Manage Risk

The Environmental Protection Agency has designated January as National Radon Action Month, and the Centers for Disease Control and Prevention has chosen the last week of January as Radon Awareness Week. This is the perfect time to think about testing your home for radon.

Map of the TRICARE West Region

Live in the West Region? Provide Your Payment Information to TriWest Now

Do you currently live in the West Region? Or, do you live in one of the six states that moved to the West Region on Jan. 1? If you pay for your TRICARE coverage using a bank electronic funds transfer, credit card, or debit card, you must now securely give your recurring payment information to the West Region contractor, TriWest Healthcare Alliance.

Nurse wearing white scrubs answers phone.

Unlock Your Health Through the MHS Nurse Advice Line

Do you know what to do when you or a family member feel sick, but it’s outside of business hours or it’s the weekend? TRICARE has a service called the Military Health System Nurse Advice Line that can help when you need healthcare guidance.

Moncrief Army Health Clinic News

Moncrief Army Health Clinic Videos

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Unlock Your Health by Getting Vaccinated

TRICARE covers age-appropriate doses of vaccines, as recommended by the Centers for Disease Control and Prevention.

Clip art image of desktop screen with screenshot of MHS GENESIS Patient Portal.

Technical Support for MHS GENESIS

Need technical assistance with accessing the MHS GENESIS Patient Portal? Beneficiaries are encouraged to contact the Defense Manpower Data Center web support.

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What is MHS GENESIS Patient Portal?

This video is an introduction to the MHS GENESIS Patient Portal.

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TRICARE Covered Mental Health Services

Are you feeling anxious or on edge? TRICARE covers mental health services that can help.

Don't forget to keep your family's information up to date in DEERS!