Attention TRICARE beneficiaries!   
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line on Thursday, February 5th, 2026, as the system is updated.
Our pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.