ATTENTION:   Our Contraceptive Clinic will be closed on Tuesday, January 21, 2025.

Note:  
The ability to set an appointment through the MHS Genesis portal ended on December 23, 2024.  Patients will still be able to message their provider through Genesis. 

To make an appointment please call (803) 751-CARE/2273.

Health Services

Pharmacy

Search the Moncrief Formulary online

Welcome to the Moncrief Pharmacy!

The Main Outpatient Pharmacy is located on the Ground Floor. Our Pharmacy is one of the busiest clinic pharmacies in the DHA filling over 35,000 prescriptions monthly.

When providers are sending electronic prescriptions, please inform them to look for pharmacy named: “DOD Ft. Jackson Ephcy (Pharmacy NCPDP/NPI Number 4232271/1194138859)”.

Once prescription(s) is/are entered by your provider, patient/representative must contact the pharmacy to request that a prescription is filled. The preferred method is to use the patient drop off form located here: https://moncrief.tricare.mil/Health-Services/Pharmacy/Prescription-Drop-Off-Form. The other option is to call the outpatient pharmacy at (803)751-7979 (option 1).

Once the prescription is complete, the electronic system will automatically notify the patient. After the notification, patients must pick up their prescription within 10 calendar days or it will be returned to stock and the fill process must be restarted.

Refilling Your Prescription

There are three ways to refill your prescription. The two preferred ways are calling the refill line at (803) 839-1822 and following the prompts. Option 1 is for pickup at the PX Refill Distribution Center and Option 2 is for the Script Center located in the main lobby of the clinic. The other preferred method for scheduling a refill pick up is through the MHS Genesis portal by selecting this link: https://my.mhsgenesis.health.mil. The third option is to call the refill pharmacy at (803) 751-7979 (option 2).

Picking-up Your Prescription

Uniform service identification card or a copy of front and back is required for picking up prescription for any patient older than 10 years old.
If this is not available, eligibility for care can be verified by Patient Administration Office during their business hours

NOTE: Please be aware pharmacy is required to confiscate any expired DoD issued ID card.

Click here for information about TRICARE Pharmacy Benefits

TRICARE Formulary Search Tool

Use the TRICARE Formulary Search Tool to look-up your drug. A search can tell you:

  • Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
  • Where the prescription can be filled
  • Copayments and limitations, such as prior authorization
  • Coverage review, requirements, and forms
  • Alternative medications, including costs

To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.
 

Contact Us

Hours

Main Oupatient Pharmacy

Mon - Fri: 8:00 a.m. - 5:00 p.m.
Sat: 8:00 a.m - 12:00 p.m.
Sunday and Holidays: Closed
Third Thursday of every month: 8:00 a.m. - 1:00 p.m.

PX Refill Distribution Center

Mon - Fri: 8:00 a.m. - 5:00 p.m.
Sat: 8:00 a.m - 12:00 p.m.   
Sunday and Holidays: Closed
Third Thursday of every month: 8:00 a.m. - 1:00 p.m.          

McWethy TMC Pharmacy
(Active Duty Sick Call Only)

Mon - Fri: 6:30 a.m. - 3:30 p.m.
Saturday and Sunday: Closed 

Telephone Number(s)

Pharmacy: 803-751-7979

Refill Requests: 803-839-1822

Location

Pharmacy
4500 8th Division Road, Ground Floor
Ft. Jackson, SC 29207

PX Refill Distribution Center
Inside Post Exchange (left entrance)
Ft. Jackson, SC 29207

McWethy TMC Pharmacy
4575 8th Division Road, Ground Floor
Ft. Jackson, SC 29207

Don't forget to keep your family's information up to date in DEERS!