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Accessing civilian health care during the government shutdown for TRICARE beneficiaries - During the current lapse in government appropriations, you may continue to get care or attend currently scheduled appointments with your civilian providers. Your usual out-of-pocket costs will apply. You may also continue to fill prescriptions at military pharmacies, retail network pharmacies, and home delivery. However, TRICARE may not be able to process or pay medical claims for services received until funding is restored. The Defense Health Agency is also working with our TRICARE contractors to communicate with healthcare providers on potential delays in payment. If you are denied care or informed services are suspended, please contact TRICARE East customer service Monday - Friday, 8 AM - 6 PM (ET and CT) at (800) 444-5445. For more information, visit https://www.tricare.mil/shutdown
Please send an email to Moncrief EFMP Organization Mail Box for questions for the local EFMP staff. For more information, please visit the AMED EFMP or the Enterprise EFMP website.
To find an EFMP representative, visit the Military Installations website.
Hours: Tue - Fri: 7:30 a.m. - 4:30 p.m. and 1:00 p.m. - 4:00 p.m. Phone: Office: (803) 751-2505 Fax: (803) 751-6657
Location 4500 8th Division Road Main Clinic, 8th Floor, Room 8-36 Fort Jackson, SC 29207