Accessing civilian health care during the government shutdown for TRICARE beneficiaries - During the current lapse in government appropriations, you may continue to get care or attend currently scheduled appointments with your civilian providers. Your usual out-of-pocket costs will apply. You may also continue to fill prescriptions at military pharmacies, retail network pharmacies, and home delivery. However, TRICARE may not be able to process or pay medical claims for services received until funding is restored. The Defense Health Agency is also working with our TRICARE contractors to communicate with healthcare providers on potential delays in payment. If you are denied care or informed services are suspended, please contact TRICARE East customer service Monday - Friday, 8 AM - 6 PM (ET and CT) at (800) 444-5445.
 
For more information, visit https://www.tricare.mil/shutdown

Health Services

Exceptional Family Member Program

Please send an email to Moncrief EFMP Organization Mail Box for questions for the local EFMP staff.

For more information, please visit the AMED EFMP or the Enterprise EFMP website.

Contact a Representative

To find an EFMP representative, visit the Military Installations website.

Contact Us

Hours:
Tue - Fri: 7:30 a.m. - 4:30 p.m. and 1:00 p.m. - 4:00 p.m. 

Phone: 
Office: (803) 751-2505
Fax: (803) 751-6657

Location
4500 8th Division Road
Main Clinic, 8th Floor, Room 8-36
Fort Jackson, SC 29207

Don't forget to keep your family's information up to date in DEERS!