Accessing civilian health care during the government shutdown for TRICARE beneficiaries - During the current lapse in government appropriations, you may continue to get care or attend currently scheduled appointments with your civilian providers. Your usual out-of-pocket costs will apply. You may also continue to fill prescriptions at military pharmacies, retail network pharmacies, and home delivery. However, TRICARE may not be able to process or pay medical claims for services received until funding is restored. The Defense Health Agency is also working with our TRICARE contractors to communicate with healthcare providers on potential delays in payment. If you are denied care or informed services are suspended, please contact TRICARE East customer service Monday - Friday, 8 AM - 6 PM (ET and CT) at (800) 444-5445.
 
For more information, visit https://www.tricare.mil/shutdown

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Contact Us

Moncrief Army Health Clinic

4500 8th Division Road
Fort Jackson, SC 29207

Information: 803-751-2160
Appointments: 803-751-CARE/2273

Contact the Moncrief Army Health Clinic Public Affairs Office
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If you cannot reach the Interactive Customer Evaluation (ICE) system please contact the
Moncrief Army Health Clinic Patient Advocacy Office or call 1-803-751-2425.

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